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U.S. Citizen Services

Welcome to American Citizen Services

The Consular Section of the United States Embassy in Gaborone provides routine services and emergency assistance to American citizens visiting or residing in Botswana.


American Citizen Services Hours

American citizens may enter the Embassy to receive routine services during the following hours:

Monday, Wednesday, & Friday

09:30 to 12:30

Tuesday & Thursday

13:30 to 16:30

 

In the past, American citizens were able to directly schedule routine services through our website. Since so few people chose to utilize the online scheduling calendar, we will no longer offer this option.

As always, we stand by to provide emergency assistance anytime. Please call (395-3982) or email the Consular Section at ConsularGaborone@state.gov prior to your arrival so we may notify security.

Hours of Operation

  • Hours of Operation

    Routine ACS Services

    Monday, Wednesday, Friday

    09:30 – 12:30

    Tuesday – Thursday

    13:30 – 16:30


    Emergency Services

    Any time during normal working hours.

    Monday – Friday

    08:00 – 05:00 or by appointment

Contact Information

  • During Normal Working Hours

    373-2201 – Dialing inside Botswana

    011-267-373-2201 – Dialing from the U.S.

    After-Hours Emergencies

    395-3982 – Dialing inside Botswana

    011-267-395-3982 – Dialing from the U.S.

Intercountry Adoption for Botswana

  • Intercountry Adoption for Botswana