U.S. Citizen Services
Welcome to American Citizen Services
The Consular Section of the United States Embassy in Gaborone provides routine services and emergency assistance to American citizens visiting or residing in Botswana.
American Citizen Services Hours
American citizens may enter the Embassy to receive routine services during the following hours:
Monday, Wednesday, & Friday
09:30 to 12:30
Tuesday & Thursday
13:30 to 16:30
In the past, American citizens were able to directly schedule routine services through our website. Since so few people chose to utilize the online scheduling calendar, we will no longer offer this option.
As always, we stand by to provide emergency assistance anytime. Please call (395-3982) or email the Consular Section at ConsularGaborone@state.gov prior to your arrival so we may notify security.
Hours of Operation
Routine ACS Services
Monday, Wednesday, Friday
09:30 – 12:30
Tuesday – Thursday
13:30 – 16:30
Any time during normal working hours.
Monday – Friday
08:00 – 05:00 or by appointment
During Normal Working Hours
373-2201 – Dialing inside Botswana
011-267-373-2201 – Dialing from the U.S.
395-3982 – Dialing inside Botswana
011-267-395-3982 – Dialing from the U.S.